Go to www.real.com and download the newest free version of real player. When you are selecting the options as it installs, it asks you if you want the feature to enable downloading media. Mark it that you do want the feature (and for me, no to just about everything else). After real player has been installed, go back to the web page with the video you want and start playing it. Move your cursor over the video and a small pop up tab will appear in the upper right hand corner. Then you can save it. After it has downloaded, I personally go into real player, right-click on the video and on the menu that appears, I click on move and move it to a folder on my harddrive, then I delete it from realplayer.